DISQUS

AMERICAblog: Well, at least Amazon did well this Christmas

  • Steve Kyle · 12 months ago
    The benefit of a local store is the ability to see products in the flesh. To have a real human explain the pros and cons. To have a real business feel a commitment to you personally that the product works. It is also nice to see neighbors making a decent living, and frequenting your own business. All of this may seem silly to an urban person used to doing everything on the web. And sure, it may make little difference in a big city. But here in the provinces we really see what happens when cheap retailers undercut local business. I used to really enjoy browsing through a local bookstore. Now we only have a chain store and a poorly stocked one at that. Amazon is simply not the same. So maybe it is all the same to you but really it isnt all the same
  • jdw · 12 months ago
    "As an aside, what is the actual benefit in having a local store that could sell me the same thing as Amazon?"

    yer ok w/amazon 9or some other)as long as you know *what* you want, exactly, and have done your homework. but if you choose not to do that, a good local retailer is just the ticket....they are in the biz of serving and not just selling.
  • jdw · 12 months ago
    "And having small businesses in your neighborhood - what exactly does that "do," why is it such a "good" thing that it "must" be preserved?"

    um, they pay taxes, which in turn help the quality of your neighborhood.

    plus, say you need something fast...a cable for your camera or computer or something. sure, you could save a few bucks with amazon but it would take a week to get to you, or you'd pay more in shipping then you would locally anyway.
  • chrisnyc · 12 months ago
    sometimes you definitely show your republican background. if you can't see the value of supporting small businesses (not necessarily mom and pops) who might become the next amazon, then you prob don't support tax breaks for small businesses either and would rather have that cash in your pocket. do you really want everyone to have to work for one of the big megastores who are always more concerned with keeping costs as low as possible by keeping benefits as crappy as possible?

    not trying to be snarky, but seems like a silly question from someone who is progressive. my black gay friends would say it's the perfect example of elite white gay-ism and why we're so concerned about tax benefits and property in marriages
  • christiekeith · 12 months ago
    I think because I live in San Francisco, I see another aspect to this.

    Our taxes ARE paid by these companies, because so many of the big online companies are headquartered in the San Francisco Bay Area. Most of them are "local" to somewhere.

    I think we have to distinguish between huge companies that use predatory practices and innovative businesses that use technology to reach markets in ways we couldn't have imagined 25 years ago.

    Overall, if a company is ethical and successful, then I see no reason not to support them -- and by "ethical" I mean, good corporate citizens, employers, and taxpayers.

    If they're not, I won't give them my money no matter how convenient it would be or how low their prices are.
  • timncguy · 12 months ago
    Doesn't Amazon supposedly treat its employees like crap? And, isn't it owned or run by a man who gives a lot of monetary support to right wing idealogues?
  • Patriot · 12 months ago
    Not PC to not like Amazon? Seriously? I'm incredibly dumb about this sort of online enterprise but,... they did survive the dot com boom and bust, they used the bejesus out of their stock money to build their infrastructure like crazy for years thus declaring corporate loses for the max allowable years, and now they are showing a profit. Um hum, seems to me there is little that is not pc with liking Amazon. Like I said, I know nothing about things like this but, what little I do know tells me that Amazon is not only a survivor but, perhaps smart enough to be a damn good viable company that I don't mind supporting.
  • doggril · 12 months ago
    My sister used to manage the only independent bookstore in her small town. Before Amazon, customers would come in, talk to her about what they were reading, and ask for her recommendations. I visited her shop a couple of times and was amazed at how well-read she was; and her customers just loved her ability to help them make selections. The shop did a reasonably good business with this very personalized business model. After Amazon, many people would still come in and ask her recommendations. After she shared her expertise, she'd go to get the book for them. Well, you guessed it. They'd typically tell her that her books were overpriced and that they were going to order it off Amazon. Essentially, they stole her expertise. It took about a year for the bookstore to close.
    I'm not saying you do that; but there are a lot of small stores that provide a level of service that Amazon does not (in fact, I find their computer-generated "recommendations" creepy). If you have not experienced better service at a small independent store, then there's not much reason to pay more. But if you're willing to benefit from the expertise from professional sales people (versus the know-nothings that populate the big box stores, or the impersonal help from Amazon)then, hopefully, you're willing to pay for it.
  • christiekeith · 12 months ago
    As I said above, I love independent bookstores. But I'll be honest, I can't STAND talking to people about books. The salespeople in indie bookstores drive me insane. I want to be left alone to wander the aisles. One of the things I like about Amazon is the ability to read reader reviews of books and see the author's other books with a single click.

    What I like about indie bookstores is looking at the displays, reading staff recommendations (READING them, not being suggested books by staff, which as I said drives me crazy), and flipping through books. Plus I just enjoy small bookstores.

    I never, ever shop Amazon for price. I do it because its structure works for me and the way I like to look for products. I like the database features too, being able to see the other books by the same author and books purchased by others who purchased a book I'm looking at. In fact, I didn't even realize books were cheaper at Amazon. This may change as the economy tanks, but I've never been a price shopper.
  • MC_Haiku · 12 months ago
    I love my local bookstore in the rockridge area of oakland ... diesel ... I walk in and one of the clerks will say 'knox, got a book for you' and usually they are correct in the recommendation. that said, i also shop at amazon. not for price, so much as availability of out of print or hard to get books. I do not set foot in target, ikea, or walmart ... but do pay premium at smaller stores in the area. i'd rather have one good high-quality "whatever" than five or ten pieces of shit 'whatevers' from those big stores.
  • christiekeith · 12 months ago
    I love Amazon too, and I shop mostly online, and this is how I do the math.

    If a company sucks, if its business practices are poor, if it practices predatory pricing and marketing, if it harms the local economy (I'm talking about Wal-mart type businesses here), then they don't get my money no matter how much of it they can save. I'm not giving them my dollars, particularly since it's an imaginary savings -- because my tax dollars are paying for the food stamps their employees need to live.

    Now, I love independent bookstores. I enjoy them, I sometimes do need a book NOW, not tomorrow but RIGHT NOW, and for that reason I like to make sure they can stay in business. But ultimately they will have to find a market niche and strategy that will keep them in business, beyond just "give us your business or we'll close." That's just the reality.

    I also love having vibrant neighborhoods and downtown. I hate malls. I hate big box stores. I love small cafes, boutiques, restaurants, and unusual and interesting shops. But those are the very things we'll never get online or in a mall. They practice a business model part of which is the shopping/browsing experience. So I believe those businesses can and will survive (well, if the economy recovers they will) regardless of how many books I buy online.

    Sometimes we want two incompatible things, and I suspect my love of indie bookstores AND Amazon is going to be in that category. Amazon can get me any book (often FROM an indie bookstore that sells through Amazon, btw), and I can get it free in two days or the next day for $4. Hard to beat that.

    But overall, no business can remain in business if you have to implore people to support it. It has to give you something you can't get elsewhere -- and that doesn't have to be that it saves you money. There are other considerations. But it has to give value or it will die.
  • Patriot · 12 months ago
    Ooops. My comment should read "not pc to like Amazon."
  • gizmo · 12 months ago
    John,

    The argument for shopping locally has many facets, but in its simplest form it's about preserving quality of life. If we don't support our local merchants, they can't survive, thus we end up as a nation of Internet shoppers whose sense of community is non-existent. If you go to your local hardware store to buy a hammer or a screwdriver, you encounter friends (and perhaps make some new ones), you experience your neigborhood and participate in your community in a way that is healthy and a lot more satisfying that clicking on PayPal and waiting for the UPS truck to arrive at your door.

    How can we expect to have a vibrant local economy if we don't shop locally? How can we support our local school system, pay for municipal and county services if there is no local tax base to draw from? Why are we allowing capital to leak out of our local economies and let it be captured by bankers in Hong Kong or London or someplace? If we don't shop locally, we contribute to the Wal-Martization of the nation. The best resource I can recommend on this topic is Maryland economist Michael Schuman's book, "Going Local." It thoughfully outlines the case for keeping it local. Here's a link-- (and don't buy it from Amazon) -

    http://www.greens.org/s-r/22/22-16.html
  • cool blue reason · 12 months ago
    Bookstores are a psychological necessity for me, a place to drink coffee, read, browse, and think. I would not be as well-read if I browsed online rather than through shelves and shelves of books. I think they are also vital to communities. The last thing we need is one less reason to interact with people who live near us.
  • Stevious · 12 months ago
    Small businesses generally employ local people, and pay local taxes. In the absence of the businesses paying those taxes, residents wind up paying more to cover for community services like police, fire, water, etc...
  • jdw · 12 months ago
    Finally, as Steve Kyle noted, the service thing is the key. In my field, small local retailers have lost a lot in sales to big box outlets staffed by people who don't know their shit. In other words, they are staffed mainly by kids who don't know their shit, just getting a paycheck. So if these small shops go under you lose a valuable source of knowledge/expertise. It's not worth it to me to save a few bucks while losing much more in the long run.

    I didn't know amazon was a problem with the left, but do know B&N gives a lot of money to democrats, so when we get books and such online they are our first choice.
  • MichaelS · 12 months ago
    Just look at the example of Tower Records. While you can still buy whatever music you want at Amazon (or Tower.com, for that matter), you can no longer browse through an extensive inventory of music in person.

    Recently I saw a great new notebook computer at Best Buy... But when enough people buy these online instead of in the store, it'll only be a matter of time before Best Buy will go the way of Circuit City (and Tower Records, and others), and soon we'll never be able to see anything in person before buying it.

    Already had that problem recently with shoes... Stores don't carry nearly the inventory they used to (and I'm in NYC, for Pete's sake). Couldn't find my size anywhere in the local stores or chains, so I ordered them on line... and promptly had to return them because they didn't fit.

    And yet... I still shop Amazon.
  • Patriot · 12 months ago
    I miss a great many little shops in addition to the bookstores that offer help from real people. I remember an espresso coffee shop that my dad would buy from on Sunday mornings in the seventies. Local Beatnik jazz musicians would jam there on those mornings and the cigarette smoke would be thick in the air. I doubt there would be too many people that would have the slightest clue what I was referring to these days. The funny part was that I was only about 6 - 7 years old and I remember it vividly.
  • kevinbgoode · 12 months ago
    Small businesses are often very involved in the community. They donate money to help community organizations, often donate merchandise and space, help youth groups and schools sell candy for playground equipment, serve as bulletin boards for community events and merchandise/services trading, and provide a way for people to get to know others. Other than churches, schools, or organized clubs, small businesses are often the best way for new residents to feel comfortable with a community and to get to know people.
    As someone already posted, they "serve" - they give directions, offer assistance, make hot chocolate for passing school children on bitterly cold days, develop relationships with other businesses and customers.
    I recently purchased a new winter coat from a small downtown men's clothing store. The price was comparable (on sale) to a large semi-upper department store (like Dillards, Macy's, etc.) and the quality was excellent. More than that, it had been years since I had been in a retail store where the clerk could size me up and pull a coat from the rack without ever asking my size. He also helped put it on, positioned the mirrors for me to look over the merchandise, and talked about why the store chose that brand and style. I ended up purchasing it as much because of how impressed I was with how he knew clothing (and sizes) but that he cared about what he was selling.

    Yes, sometimes you pay a few dollars more for real service. But that's sure as hell better than getting on the phone with a national big box (online or brick-and-mortar) and sitting on hold for thirty minutes or pressing number buttons hoping someday to actually talk with a real person.
  • barkleyg · 12 months ago
    All aricles regarding Amazon breaking sales records only talk about units sold. I still have not seen anything published that mentions actual sales DOLLARS.

    On a sad side note. This years Christmas season sales are down about 2 %. This number doesn't sound too awful until you realize that this is the first time that these sales figures have been down since they were first followed about 50 years ago
  • realitythink · 12 months ago
    John,
    This is perhaps the stupidest and most self centered post you've ever done. Local businesses are getting killed by Amazon and the like. They provide you with those prices because they can buy a gazillion of one item at a much cheaper price. By doing so they eliminate many jobs (hundreds if not thousands) at local businesses around the country. No bookstores, electronic stores and so on means no coffee shops, no restaurants and so on. How hard is that to figure out? Local stores don't need to buy ten thousand Ipods, so they pay more.

    You would think someone with roots in the old world of Europe would understand this. Saving a few bucks on a book is the ultimate in trickle down economics, as in down to poverty.
  • pat · 12 months ago
    Why i like shopping at small businesses.

    1) Small Business has a much higher employee to Dollar
    ratio then big business. Amazon has these amazing electronic
    warehouses that really run with very few people, but, are book factories
    not bookstores. If every small business were replaced by Amazon,
    you'd see a massive uptick in unemployment.

    2) I like being able to walk around the corner and browse.

    3) The Dollar multiplier to the local economy is big.
    If i send $100 into Amazon, that money is slightly spent at
    some automated warehouse in Utah, and, at a book publisher in
    Ohio, and then vanishes into Bezos pocket.
    When i spend $100 at the Book Tree, the money shows up
    at the local coffee shop, at the gas station, at the movie theater,
    at the doctors, all of which improves the quality of the
    touch services i need.

    Sure, I could have afew extra bucks if i went to Amazon, but, then
    i would have to pay more for a plumber anyways because
    he has fewer customers in our area.
  • smiling_dog · 12 months ago
    Let me preface this by saying that I do a lot of shopping at Amazon. At this point, it's a choice between them and big conglomerate stores, so it's hard to feel too bad. I don't think there are many local small businesses that sell electronics, but it's not really fair business practice to expect a business to display products, spend the money to run a store with employees and then be undercut by what amounts to an online wholesaler. If your goal is to have a few big chain stores, no small businesses to speak of and basically virtual shopping, then Amazon is the future. It might be a good way to get products at the best price, but then you no longer have much of a downtown to speak of, and people just stay at home. For the record, a dollar in your local businesses pocket partially goes into city taxes and pays for the city streets and services. So you are eliminating the multiplier effect and you have to find a new way to keep a town running. Project all this in the future and you have a pretty boring town, with one big Wal-Mart, surrounded by a Starbucks, maybe a Home Depot, and a few mediocre chain restaurants. I don't think that we are that far off of that already, if you drive down most highways in America. So my biggest issue with it is that it sounds really fucking boring and generic. Think about why European cities and towns are generally so much more interesting and have so much more character.
  • Marc · 12 months ago
    Thanks for the big middle finger to my passionate small-business endeavor, a local video store where people who love film can come together with like-minded employees and get recommendations based on a crazy thing called human interaction. I'm utterly sick of the tolerance given to Amazon, Netflix, etc. by so-called anti-corporate leftists just because those places are the lazier option. Maybe from now on when I want some liberal political commentary, I'll just head to msnbc or The Nation's website.
  • judybrowni · 12 months ago
    My "local" stores for electronics like computers are all chains: first Circuit City sold me a bum HP Laptop (which died within 6 months --took HP 3 MONTHS to NOT repair. BEWARE HEWLITT PACKARD ANYTHING) I bought my next Dell from Best Buy, the motherboard died in two months (and since I'd paid an extra $200 to Best Buy for a service plan, they and not Dell sent it out to be repaired in only two weeks.)

    Maybe it was back in the day before China made laptops with the built-in obsolescence of months, but the IBM Think Pad I bought from Amazon lasted about 5 years, I loved that thing.

    There are no local, small computer stores: they were all run out of business by the big box stores.

    And most of the local bookstores were run out of business by Borders and Barnes and Noble (ironically, the local Borders is now going out of business.)

    So I shouldn't buy from Amazon, because...?
  • judybrowni · 12 months ago
    And by the way, while there were local independent bookstores and small computer stores, I shopped 'em.

    But given a choice between a big box and Amazon, I'll take Amazon.
  • timncguy · 12 months ago
    but, at least the "big box" store employs local people and pays local taxes. And, those employees pay local taxes and support other local businesses.
  • judybrowni · 12 months ago
    I got screwed royally at the local circuit city from the clerk's "advice" on the HP, when I bought at the local Best Buy, I bought their service plan and was told if anything went wrong with my computer, they'd fix it. Wouldn't have to send it out to Dell, $200 later, the motherboard dies, and sure enough, Best Buy has to send my computer somewhere, so I don't have it for two weeks.

    At least on Amazon, I can read the advice written by those who've used the product already.

    I've occasionally bought from Barnes & Noble and Boarders, but the local Borders is still going under.

    Frankly, I now look up a book on Amazon and take it out of my local library, if I can. Which at least supports the librarians.
  • HaHaHa · 12 months ago
    Why would you give Worst Buy $200 bucks for a service contract when that computer was under warranty from Dell anyway? That is just plain stupid and extended warranties are the biggest sucker scam cash cow out there. I would rather have Dell fix my computer than have the Burger King rejects at Worst Buy come within 1000 feet of my computer...

    BTW, I bought a Canon DSLR with 2 lenses at a local retailer and saved $200 over Worst Buy....tell me again how local retailers suck.....
  • KyCole · 12 months ago
    I own a small local business with my daughter- a yarn store. We not only sell yarn and other supplies- we sell our expertise, and give local people a welcoming place to gather with other knitters. We also employ local people, pay taxes (a lot of different taxes) and donate often to local charities. When people come in bragging about how they saved a buck by buying something on-line, and then plop down on our comfortable couch and ask for help, I really have to bite my tongue. I want to ask them how much support they'll get from the on-line store if we close and they need some help fixing that messed up sweater that they're trying to finish in time for their friend's baby shower. Last week I had a customer trying to send another customer to Wal*Mart of all places. She was firmly told that they were trying to support local businesses this year. Fortunately, many people in my community see the value in that- I'm sorry that you don't.
  • timncguy · 12 months ago
    Honestly, if I were you I would institute a policy that advice is only "free" to customers who purchase from you. If they are buying their supplies from someone else and then coming to you for HELP, they should be paying for your expertise the same way they would pay for any other professional service.
  • timncguy · 12 months ago
    Fewer or less successful local businesses mean a smaller tax base for your local economy to pay for services. It also means fewer people working locally. That means fewer people making a living and paying their taxes in the local economy. And, fewer people being able to spend money in the local economy. Which causes even more businesses to struggle. And in turn that means more people in your local area using some sort of public assistance that the people who have jobs are having to pay for by paying higher taxes to make up for the lost tax base from the disappearance of local businesses. As it continues, the local economy gets worse and worse, which makes it a place that new businesses don't want to locate in. So, it becomes harder and harder to build the local economy back up. The only businesses that then want to move in are those that want to take advantage of the low wages and poor benefits they can offer to the people in the area who have become desperate for ANY job. When more and more local businesses go under the local housing values start to go down because it becomes an undesireable place to live. The younger people who have an education or specialized skills move out to other area where there ar more and better opportunities. This further erodes the local tax base. If you take this to its ultimate conclusion you end up with a "ghost town" or a town filled with nothing but unemployed people living on public assistance.

    Oh, and all that individual shipping by shopping online is bad for the environment. It adds to global warming. Same reason they say you should eat more locally grown and produced food is to stop all that excess shipping of food around the country.
  • Ian S · 12 months ago
    Sorry, Amazon screwed me out a rebate a couple of years ago and I've not shopped there since. I may have to look a bit further but I can almost always find as good a deal elswhere.
  • Forty2 · 12 months ago
    Before you glibly throw small businesses under the bus, you might want to read this long but illuminating article over at Of Two Minds: http://charleshughsmith.blogspot.com/2008/12/tr...

    And that was a really dickish post, John. You've been yelping about Obama throwing us queers under the bus for two weeks over a fucking two-minute invocation thing. Fuck that. It'll all be over on Jan 21. I'm over it already. We have much bigger problems facing the country than that.
  • timncguy · 12 months ago
    It's not just local "small" businesses. They are good to support if they exist. But, if they don't anymore, then even local "big box" or chain stores are paying local taxes and employing local people who also pay taxes and are making money that can also be spent locally.
  • popin-in · 12 months ago
    I've read some silly, inane blog posts, but this one takes the prize. If you don't know why you should shop locally then you really aren't a liberal. You are a gay conservative who knows that the republicans hate you so you are trying to shape the democrats to fit your little, silly, greedy world view. Honestly, this is one stupid post. Unbelievable.
    I liked reading this blog to see what the gay community issues and ideas are, but not anymore. You can't possible represent because you are way too out of touch.
  • Gary SF · 12 months ago
    There aren't many 'local' stores for the electronics I buy. For books, I always go to indy bookstores FIRST. About 50% if the time they have what I want. If they don't I may go to B&N, but I will usually end up on Amazon. Amazon has always delivered for me, although I just ordered a CD from Amazon France, and I will wait to see how that transaction turns out. Back to local vs Amazon and Big Box, I don't mind paying a little more at a locally-owned store.

    But when the local store is way overpriced and they try to sell you a ton of crap that you don't want, I say fuck em. I have walked out of these places a few times. There is a great camera shop here in SF, but they don't put pricetags on any item and frankly I don't trust that their prices are fixed - my gut tells me that they will ask whatever they think they can squeeze out of me.
  • Bluesaloon · 12 months ago
    I am an admitted Amazon-aholic. Like John said, it's one stop shopping. They have things I cannot find at Best Buy, and I do not set foot in Wal-mart. Because I buy a lot of CDs and the bands I listen to are hard to find locally, I turn to Amazon because they are usually avalable as Imports. As far as DVDs, they have better prices than big box stores as I collect TV shows that I like. Books are also much cheaper at Amazon than B&N or Borders - I have so many books I've purchased at good prices that they are collecting dust because I haven't gotten to all of them yet.

    As for supporting the "locals", I feel that I am - living in Nevada, there is an Amazon warehouse in the Reno area where most of my shipments come from, so I don't feel there's an argument there.
  • james · 12 months ago
    this post is crap. if amazon needs cheerleaders they can get this drippy crud by paying for it.
  • kaigou · 12 months ago
    Disclosure: former bookstore owner.

    First, I'm not sure who's arguing a dollar in your pocket is better than that same dollar being in a business' pocket. That's a bizarre argument. Isn't the point that you're planning on spending that dollar, anyway -- so it won't be in your pocket regardless -- and the issue therefore is who gets it?

    Second, the problem with this kind of "why small business" mindset is that it doesn't really grasp what small businesses are. They may be individually owned and operated, but in an economically viable town/region, the small businesses are SYMBIOTIC. Yep. That's your word for the day.

    Small, locally-owned and -operated businesses have not been able to be fully independent (in the classic sense?) for, oh, I don't know how long. Maybe never. No one small business can carry all the goods any customer could possibly need, so... we have other businesses do it. No, really. When I owned a bookstore, we carried "everything alternative" -- from small press & university press to alternative medicine, religion, lifestyle, etc etc. Up the street was the massive used bookstore, and across from them, Main Street Books (aka Mainstream books: NYT bestsellers, cards and paper, that kind of thing). Another block farther and in my second year of business, a Women's Bookstore opened.

    Sure, some folks from outside the mid-sized town thought this spelled my doom. What they didn't realize was this spelled my boom. I didn't have to carry everything. When the women's bookstore's magazine contract got wonky and she wasn't getting in copies of Out, she sent customers to me. They were just glad they didn't have to drive home empty-handed, that they remembered my shop for having it, AND her shop for sending them to where they could get it. When someone wanted a bestseller (which I never carried), I called up the street & made sure the other store had it, and had it waiting with a smile for the customer to come get it. We were like five or six different sections of a bookstore, but separate instead of all under one roof.

    Every store in town worked that way, the antique dealers to the shoe sellers to the places where you could get fancy gifts and home decorating stuff. (They're the ones who taught me to have, and encourage, that mindset with my fellow bookstores.) It's not because we were all kumbaya and holding hands and whatnot. We were/are business people, so under the happy smiles we were as cutthroat as anyone... it's just that we had to be within reason. If one of those bookstores went out of business, the burden of those customers would shift to the rest of us. When a favorite boot store closed, the other stores suffered as well. Small businesses are flexible thanks to being small, but they're most powerful when they're many.

    That's why I get frustrated when people talk about "small business" support. Because it's not just "a" small business that you're supporting. It's the network of businesses, which in turn support a variety of other networks. Not just paying local taxes by business license, or by hiring folks. But also things like NGOs and schools and other no-visible-profit ventures: when an organization raffles off a prize, they got that (often at a severe discount if not for free) from a local business. When a school wants its kids to "experience businesses", those kids come volunteer at local businesses -- and we teach them what we know and give them more chances because they're our neighbor's kids.

    Of course, there are difficulties in that symbiosis. An entire town throwing its annual December lights-for-tourists stuff, and boy did I get told when I slacked and didn't have lights up on 12/1. I hustled to the hardware store, which thankfully had no problem setting up an account for me to pay later (being a fellow small business and therefore short on cash, natch) -- except the only lights left were colored. Oh, the shame! The agony! (I visit the town years later and they still remember me as "the only person who ever WRECKED our no-colored-lights display rule".)

    Amazon may give you good prices. But what it can't give you is local expertise, and it's not even always about what's in your store. It's things like, where do you recommend for fixing your car? Do you know a good real estate agent? My kid needs a math tutor, know anyone? Who's your vet? Your personal doctor? Would you recommend them? Every time I opened my mouth, I was either selling my own goods -- or someone else's. And those folks, in turn, would sell me to their customers back again. My flyers were up in my mechanic's office, at the library, at a friend's church.

    That's the power of small businesses -- and it's why protecting one over another makes no sense to me. You can't do it that way, because that's not how it really works. A single small business, independently, will fail just that much faster -- while a business moving in among existing businesses, and working to become part of that unspoken network, will succeed that much sooner. But it's a house of cards, because each small business is, on its own, usually cash-short and inherently fragile: one big enough bad check can, and has, put closed many shops thanks to the cascade failure. As each business goes down, the rest are more and more exposed, until only a few remain and the local economy is effectively dead.
  • ExHack · 12 months ago
    Great post, written with thought and heart, well-reasoned and illustrated. Unfortunately, the small-business networks you describe don't exist in many places anymore. As I noted in some detail of my own, above, I don't believe that other than shoring up the tax base, supporting your local business means much when that business is a big-box national or regional chain store (although I'll give that chain a fair shot at my business.)
  • kaigou · 12 months ago
    (heh, thanks.)

    Thing is, there were national chains in our community, too. One of the bookstores on the town's edge was a B Dalton's, a franchise, sure, but it had no problems doing the same as the rest of us. I often sent folks to them, and got customers sent to me in turn. One of the shoe stores was a Payless. The lines aren't always quite so clear between "this small business" and "that small business" -- the fact that one is a franchise does not make it less worthy somehow. For a business owner, the thought is: if I make this customer happy, the person will come back EVEN IF I wasn't the ultimate seller of the item. You don't want to do it all the time, but when faced with someone cranky because you don't have X or Y, you'd be amazed how fast you can make a customer for life when you show them it's more important to assuage their crankiness than to make the sale all by your lonesome. If a franchise has the item, so be it, and as long as that franchise/business does the same back-scratching to you, too, it's all good in the end.

    But, no... from what I can tell, these kinds of networks have only been retained in areas where the really massive big box department-store-like places (Walmart, Target, and their kin) have been kept out by intentional blockage (usually a lack of space, like in smaller/older in-town shopping districts) or a community's good fortune. That town I had my bookstore in, oi... I went back three years after closing, and the Borders across from the mall had shut out all but two of the bookstores -- and those survived mostly because they worked together, plus had large communities that looked to the stores not just as book-sources but as community hubs (pagan, gay).

    Incidentally, even regional chain stores do usually have some leeway for local community support, such as donating for local schools, fundraising for local NGOs, and community service-like things. A well-run and thoughtful neighbor, even if a franchise, can become a major part of a community's backbone, just like our local hardware store -- Acme, I think it was. But it sure acted like it was a quote-unquote small business, like the rest of us.

    I suppose that's the key: Walmart, even Target, and its ilk, try to be everything for everyone. Symbiosis, for them, is a very dirty word, and their endeavors have managed to (at the very least) cloud the issue such that people don't realize what makes a local economy strong isn't one big business, but an entire sheaf of smaller ones. Who was it on this list that noted economies of scale not always being the most beneficial, even if the most efficient? That's part of it, too, I think.
  • ExHack · 12 months ago
    I'll put it this way: where there are indie businesses, I'm happy to shop at them. Especially indie (especially used) bookstores. But I also think blaming Amazon for the demise of most small businesses is laying the blame about one generation too late. My local options for books: B&N and Borders. Electronics: Best Buy and Fry's, with Ritz Camera for photo geegaws. Household tchotchkes at various price points: Target, Pottery Barn, Williams-Sonoma, IKEA and Resto when I'm back in Southern California. Men's wear: Nordie's, Brooks Brothers, or Target and Wally World for basics - or the worst option on the list, a ridiculously overpriced, pretentious Macy's that marks clothes up 300% to hold perpetual 50% off "sales". Guess what ... those aren't "supporting your local shopowner." In so many categories, those shopowners just don't exist anymore. Other than the tax base, is there a moral or ethical difference in buying the laptop I'm posting on from Newegg.com for $699 (refurb'd) - from a retailer I like and trust, with a relaxed, low-pressure, easy-to-use website and fast shipping - or $929 a YEAR LATER from a dingy, poorly-organized Circuit City near my house, staffed with annoying, pushy teenagers and return/exchange procedures that make TSA airport security screening look like a picnic?

    Again, I'm not denying the pleasures and benefits of spending a little more to buy from a small, personalized, locally-owned business. But if it's a contest between online megamerchants vs. brick-and-mortar big boxes, the line gets really blurry.
  • timncguy · 12 months ago
    It's more that the business paying taxes locally. It's also those businesses employing local people who also pay taxes and have money to spend locally as well.

    If al the local retailers, small and large, shut down, then there won't be enough local people earning a living to support restaurants, grocery stores, coffee shops, etc, etc, etc
  • ExHack · 12 months ago
    Tim,

    I replied to kaigou (immed. below; he wrote a really great post from a former small businessperson's viewpoint, probably the best comment on this thread) on this. I get the tax base argument, and I'll give a local big-box a fair chance to earn my business. But that doesn't give them moral superiority over online merchants. Some brick-and-mortar big boxes - I'd say a lot of them - are good operations. I enjoy browsing a Best Buy, a B&N, or a Borders - I'll admit it. Others, like the Circuit City example, are outdated, crappy retail concepts that failed to keep up with the times, and frankly IMHO should do the world a favor and die quietly. I'll spend a little more if I feel there's value in the proposition. I won't spend more for the same product if I think I'm getting ripped off, and irritated in the process.

    One idea kaigou does a great job illustrating below is the idea of small businesses surviving by becoming niche sellers, and networks of sellers. If you're looking for just that "right" specialty product, you're more likely to spend a little more and find it from a small business - and let's not forget, many online retailers ARE small businesses - than you'd be to buy a bestselling book, or a commodity item, at a higher price from a small shop.
  • timncguy · 12 months ago
    I can give you some real life experience from the area where I grew up. It was mostly a rural area consisting of many small towns located throughout the county in Southwestern NY. When I was growing up there (many years ago) each o fthese small towns had their own vibrant economies. Their own local shopping districts. But, most of those have gone away now and people who live in those areas still have to drive maybe 20 or 30 miles just to go grocery shopping now because the local storea couldn't survive. The housing values in those smaller towns have all gone down drastically. And, it shows. You can tell the local people are poorer now because their homes are no longer kept up. This makes the local town environments look even worse, like the places are just crumbling apart. The local governments can't keep the infrastructure maintained any longer. You wonder why so many bridges and roads are falling apart? You have to cut spending somewhere. Certainly not a pleasant place that you would expect any new businesses to want to make any investment in. It also has destroyed the quality of the local schools because of the loss of tax base. So now the local children get a sub-standard education making their futures look bleak as well. It's not a pretty sight to see places that you knew when you were younger as vibrant little towns fall to pieces.
  • ComradeRutherford · 12 months ago
    Which is exactly the GOP agenda, to wipe out the middle class, to impoverish everyone that isn't them. Amazon supports the Republican Party and this inhumane agenda to turn the US into a third world dictatorship. Amazon isn't decent enough to deserve a dime of my money.
  • smallhandff · 12 months ago
    My sis is a nurse in the same area of which you speak & she tells me horrifying stories of health care in her locale. In addition she has learned that, for local teen girls w no future & no job skills, having bastard children is a career choice.
  • Sam · 12 months ago
    Thank you, John for your inquiry. I have often thought the same thing. I'm all for supporting businesses that support the local community, but why should I "buy local" if I can buy something for less on the internet and then invest my own money in the community? And, unfortunately, many of those local businesses are not as generous as I am in supporting local not-for profit agencies.
  • csnet · 12 months ago
    Not too many realize that Amazon has in recent years transformed itself into a kind of E-Bay, where thousands of independent vendors make their products available under the Amazon banner. Many local businesses with store fronts have found that selling products online works for them, using Amazon, E-Bay, Yahoo Shopping, or their own sites. Their receipts go into the local economy in whatever town or city they call their business home. This provides these businesses with a 2nd income stream if the local income stream is curtailed for any of the reasons mentioned on this thread.

    I justify spending money online because 90% of my income comes from out of state to begin with and it a normal cyber model for many these days to earn their living by supplying a product or service on line. Mine happens to be 100% services distributed on line, but others ship merchandise. I pay local business taxes on the gross receipts, and my state income taxes on the net income. If I was selling products, I would also be collecting sales taxes. Because 90% of the money is coming in from out of state, my town's business is increased without adding any traffic to the roads for serving the customers.

    I believe the online model should not be seen as a threat to a community. Growing our food and exchanging other goods and services locally has coexisted with importing and exporting trade for thousands of years. The distribution and shipment of goods using efficient carriers like UPS, USPS, and FedEx has resulted in goods being delivered at low resource costs.

    I patronize local stores when the reasons others have offerred here are evident - support of the local community, great service, better products, immediacy, and best of all, the human contact.
  • mousegirl · 12 months ago
    I used Amazon and eBay to buy all of my Christmas gifts this year. Saves me getting to the store only to find they are sold out of what I wanted, saves me from having to stand in line, saves me money at the gas pump. Most things I buy over the internets I would either be unable to find locally or I could buy from WalMart (which I won't) or Best Buy, etc. What is one big retailer over another anyway? Amazon has always been my store of choice if only because the service has been fantastic and I don't have to deal with annoying customers and sales people.
  • ComradeRutherford · 12 months ago
    You do know that you are supporting the worst of the Republican Party and their inhumane and immoral politics?
  • ABProsper · 12 months ago
    Sometimes too much economy of scale is a bad thing.

    No matter how big it gets Amazon will always produce less jobs, both good and bad than either small local businesses or even a big box retailer.

    Its just too efficient.

    And if you don't think thats a bad think just ask yourself how many more categories of jobs can we afford to lose? We've lost most telemarketing, manufacturing,customer service jobs, and with automated checkout and E-Tailing we are looking to lose retail, stock brokering and bank jobs as well. Simply if people are to eat in a capitalist system they need jobs -- good paying ones and bad ones -- After all we cant all be computer geeks, security guards or nurses

    and if we don't have this type of system wither a market economy has to go (say hello to Marxism 2.0) or you get a brutal dictatorship or mass poverty or you get to the point that markets collapse enough that there is no way to raise the revenue necessary to keep our comfy but expensive to run society alive.

    if you think I am exaggerating look at the national debt and look at the massive havoc created in state budgets by this one little speed bump--
    Now imagine it getting worse than that every year and it feeding on itself

    Basically society is remarkably resilient until well it isn't -- now there are solutions (social democracy, shorter work week, that sort of thing) but none of them involve lower prices or less labor costs
  • ComradeRutherford · 12 months ago
    I simply never ever buy anything from chain stores. They have plenty of money and don't need mine. My local stores are owned by my neighbors and they need my money far more than chain stores do, so, as a Liberal, I shop locally. If I don't shop locally, then my small town will be all boarded up with no stores to go to.

    I do the reverse, I'll read reviews on Amazon and then order the book at my local bookstore. Same with videos, I intentionally ordered a copy of 'War, Inc' through my local video store specifically to increase sales numbers for that movie *and* to support my local video store. I know the folks that run that video store, they are struggling to make payroll every month. Am I supposed to turn a blind eye to my neighbor and send my money off to some wealthy faceless conglomerate just so I can save 50 cents on the deal? I see it being far more worthwhile to rent videos in person from my neighbor's store than to actively destroy their livelihood by using Netflix. But that's because I'm a Liberal - I *want* to help my fellow man. I want to help out people I know, and if I can make a point to frequent their business rather than be a Scrooge and intentionally fuck over my fellow townspeople like a Conservative, then I do.

    Also, I will *never* spend a cent at Amazon because I don't want to fund the GOP. Same thing about Wal-Mart, I don't even like to step foot in a Wal-Mart, and I certainly won't spend any money there. The Waltons are rich enough, they don't *deserve* my hard-earned money, even if they have everything cheaper than anyone else. The GOP is evil enough without my supporting their agenda through shopping at Amazon.

    Being greedy and gleefully shopping online to help destroy your neighbor's business is not liberal or progressive, it's pure evil. STOP SHOPPING AT AMAZON!
  • Bush Bites · 12 months ago
    Well, local businesses hire local people.

    They and their employees also pay local taxes.

    But, basically, I hate Amazon because they're amoral dirtbags who sell animal-fighting books and videos.

    When I do buy online, I go to barnesandnoble.com or powells and I try to buy through goodsearch.com, so my charity gets some of the money kicked back.
  • LeftCoastOracle · 12 months ago
    You might try Overstock.com. They're cheaper than Amazon.
  • Bush Bites · 12 months ago
    Yes, you're right.

    I go to Overstock.com when I can.

    I've read that their CEO is pretty progressive when it comes to animal-rights issues.

    (He quit carrying fur products after he saw a video on how fur is stripped from live animals.)
  • Brad · 12 months ago
    I prefer to not own a car, so Amazon and online shopping save me on expensive cab fares and wearying, stressful hikes bearing burdens. Trudging and sweating in my winter gear, navigating ice coated streets and sidewalks, getting splattered with mud and slush to pay more for the items I desire is not my idea of a good or smart shopping experience.

    I'd be better off mailing these businesses a check than shopping them, and you are right, John-- that isn't going to happen. I've sold my labor to some of them for not-very-much-pay for enough years to not start harboring foisted guilt over finding better value and honest, earned advantages of online shopping.

    As to expertise, I can be social online in knowledgeable communities that share my interests to learn about related, tangential values that compete for my dollar.
  • johnbpt · 12 months ago
    Pretty amusing (not) how easily commitment to community and political ideals evaporates when convenience and a couple of bucks are at stake.
  • Bush Bites · 12 months ago
    One thing I'll say about Amazon.

    I think they've quit donating as much to the Republicans as they used to.

    In 2004, they were giving 61 percent of their political donations to Repubs. (compared to Barnes and Noble, who were giving over 90 percent of their donations to Dems)

    http://www.mobylives.com/xmasblue.html

    Now, it seems, Amazon is giving more to Dems, though the vast majority of their money is going to special interest campaigns.

    http://www.newsmeat.com/billionaire_political_d...
  • LeftCoastOracle · 12 months ago
    Well I love Amazon as well. I bought a Kindle in October and I love it. I can buy a brand new hardback book for $9.99 and it takes one minute to download it. Also, I can get a free sample of any book (2-3 chapters) and decide whether I want to buy it. I can also get magazines, newspapers and blogs. Saves trees and I can carry 200 books around with me in an appliance that's about the size of a trade paperback. It does everything but the dishes and a family member who bought a Sony says the Kindle is way better. Plus the only place you can get a Kindle is via Amazon.

    Let's face it, we're in transition between bricks & mortar and e-commerce. Some local stores will survive and some won't. I choose to keep the money in my pocket and buy online if it's cheaper.
  • jeff · 12 months ago
    small businesses are good:
    they become bigger businesses, they allow employees a choice of where to work and they are much more responsive to local needs and tastes (the first thing a teenager does once his family can afford it? He stops buying shirts, gear, skate decks, etc. at Walmart- and that kid REMEMBERS that day).

    However...shopping, actual physical shopping is so inefficient, you'd have to pay me to do it. Parking! Looking through the store for the right section! Pawing through what everybody else has gone through already! Finding a cashier! and so on.

    However, If a local store has actual service, I don't care about the best price. Case in point, REI for sporting goods: excellent service, fair return policy- I keep going back! I stood in a line Monday that was 15 minutes long, no problem. Williams Sonoma, too- if you need a kitchen gadget, they are great.

    My last point: supporting a cause by shopping at a 'Liberal' business is great, but I'd rather save the money and donate it to a Progressive candidate or cause......except for Walmart. I HATE WalMart. Just hate them. If I go into a WalMart, it's to put up a 'Work Union' sticker and leave.
  • Bush Bites · 12 months ago
    Found the breakdown of Amazon's "special interest" donations.

    http://www.opensecrets.org/pacs/expend.php?cmte...

    They really like to spread it around.
  • Bush Bites · 12 months ago
    Ha!

    They gave to Ricky Santorum in 2006!

    Losers!
  • Bush Bites · 12 months ago
    Actually, their Santorum donation was in 2004, but for his 2006 campaign.
  • smiling_dog · 12 months ago
    "...presumes that a dollar in my local business's pocket is somehow better than that same dollar in my own pocket - another point I don't quite understand the logic of."

    Man, I keep reading this and the more I read it, the more I ask myself, "What am I doing reading this guy's blog?"
  • CrankyAS · 12 months ago
    Exactly. What a brazen example of a straw man. The argument isn't that the money is better off in the local business's pocket instead of his own, it is that the money is better off in the local business's instead of Amazon's.

    You can make any point if you misrepresent the other side's argument.
  • johnsonFamily · 12 months ago
    You know, I love Amazon, too. I'm always buying more books that I seldom get a chance to read. I'm sure in 90% of cases I would never buy them but for the good prices. (20 to 30% less than . . .)

    But still, methinks thou doest protest too much! John" (I've previously mentioned my bullsh:t meter.)

    And again, I agree with most of the comments here, wholeheartedly. I think I've been inside a Walmart store maybe twice in my life. I do my clothes shopping at Goodwill and other Thrift stores. I don't believe in recycling every last shred of gumwrapper, though. In order to stay sane in the long term, It's absolutely necessary to keep some perspective on what one person can do. The oligarchs are laughing at you while you bicker about the details.
  • Bush Bites · 12 months ago
    Never heard of this Bluegrass Committee.

    A group of rogues if I ever saw one.

    http://www.campaignmoney.com/political/committe...

    (Amazon only gave a couple grand to them in 2006)
  • mauro7inf · 12 months ago
    I'm not an economist...

    But the way I see it, there are three sides to businesses, plus all the connections to other businesses. There's the company, there's the consumer, and there's the labor. And all three are in conflict. The company makes the most money by screwing the labor and producing shitty and expensive products; the consumer gets the best deal when the company spends more on making a better product but short-changes labor on the costs; labor gets the best deal when it's comfortable and has benefits from the company, which raises prices for the consumer.

    So if we stop frequenting our local stores, neither the company nor the labor gets any money from us, and therefore, people in our neighborhood don't have money or the incentive to open a business. And if you want a product right now, there's not much you can do if there are no local stores. You can't just go over to Amazon and buy something, because Amazon is somewhere out in subspace and you have to wait until the thing you bought magically teleports to your house days or weeks later.

    Not to mention that shopping at a physical store gives you a much better feel for the items and lets you shop around. If you buy from Amazon instead of those stores, those stores may not exist when you need them.
  • caia · 12 months ago
    I can't speak to electronics, but one of my local bookstores has a sign up in the window listing things small booksellers provide to their communities that Amazon does not. I don't have the list memorized, but IIRC it includes providing local jobs, holding book signings and book readings, supporting local authors and local small presses, and making donations to charitable causes.

    I would never just go give a local business $50, but if the difference on a book is a dollar or two, I find it worth it to support a small business. One of my local stores has a stamp card that gives you $10 off after you spend $100, which effectively reduces their prices 10% over time.
  • Bush Bites · 12 months ago
    Yeah, that's true.

    Many improve the culture of the local area as well as the economy.
  • Bush Bites · 12 months ago
    I use Amazon as a information resource, basically.,

    Read the reviews, listen to the samples, then buy the stuff from a more reputable store or on-line vendor.

    Even when it's something really rare, that only one of their "approved vendors" might have, I usually just search the name of the "approved vendor" and buy direct from them, bypassing Amazon.
  • evan_la · 12 months ago
    Never bought from Amazon. Never will. Never bought from Walmart. Never will.
  • David · 12 months ago
    Oh, I'm going to make a LOT of enemies saying this, but...

    The idea of customer service and expertise is almost a myth in a lot of parts of the country. Just because you are a small business owner specializing in one service or product doesn't automatically make you an expert at that. There are a lot of small business owners, bookstore owners included, that don't know their "ahem" from a hole in the ground.

    By comparison, Amazon's "If you like this product, you'll love this other product" system is EERILY accurate. Some of the recommendations they've come up with for me have genuinely scared me because of how absurd, and yet how precisely right they are. "If you like Star Wars novels and country music, you'll love this book on the fuedal era of Japan." ??? Those things have absolutely nothing to do with each other, but yes... yes I would like to read that.

    I'm not happy about their political donations, and I know that money spent locally is better than money spent across the country; but I can't stomach dealing with crowds, parking, bad weather, traffic, RUDE employees, un-guaranteed stock, higher prices, etc... just to help out a nationwide chain-store that happens to employ a few locals, usually for a lot less than a living wage.

    And besides, I am forgetful. I like being able to pre-order books (especially books in a series) months in advance and have them just show up in my mailbox. It's like having a mini-Christmas several times a year. Local businesses are just going to have to learn some way to compete.
  • smallhandff · 12 months ago
    Unless i'm mistaken doesn't Soulforce still link thru Amazon? If you surf & buy on Amazon via the Soulforce website, they,SF, get a %. I didn't know that buying expensive electronics was PC, but if it is & you do, then do it for the home team. Besides, those twinks are freedom fighters lying their lives on the line for equal rights & deserve the support.
  • TomJoad · 12 months ago
    I'm sure it is mentioned below, but...(and as a guitarist, this often comes up)
    Let me start off by saying, I LOVE Amazon, as an american living in Norway, it is my main source for the books I can't easily get here, and other things too.

    But as a guitarist, we run into this more than most because of the subjective nature of sound. One wants an amp, pedal, or guitar, but it is a REAL hands on thing. You may have questions on how to use it, etc. I have NEVER done this because I think it is totally immoral, but some folks go to their small local mom & pop music store, use the owner/salesmans time asking all kinds of things about the product, if they have one in stock, maybe even sit there and play it for a half or full hour....then say thanks, go out the door, and order it online for 1/3 of the price. That sucks.

    But, I don't know any answer...because the mere fact that the online stores are so inexpensive, and the little guy gets used and not paid, in my visits to the US I see that the little "used to be helpful" music stores have less and less service and knowledge. Also even in the old days, some little mom and pops could be rude as hell.

    This is a different issue than the Wal-mart kind of issues. WM depresses local wages in a town with one, they unfairly burden the city health system, and they are a direct threat to the small businesses, because one can drive out to WM and have the same item the same day, probably just as easy (if not easier) than to the mom and pop.. where Amazon (though locally accessed from your PC) doesn't affect local wages directly, burden the health system, and the local store may be more attractive to a customer who doesn't want to wait a few days for the items, but wants it now, as well as wants to handle it, ask questions about it, try it out...etc.

    Amazon also helps create local jobs, in that somene has to deliver the item to your door right? And by necessity, they have to live around there somewhere.
  • TomJoad · 12 months ago
    Just another note... with the advent of the internet, I wonder too if "service" (NOT in the sense of curtious, prompt attention from a store, but in the sense of "knowledgeable about the items they are selling") knowledge is taking a hit because the internet is SO much more informative.
    Used to be, for some complex thingamajig, you'd go in an ask "I want to buy a <thingy>. I want to use it for <whatever> and my price range is <this>, what are some good options for me and how do they work?" and you'd have a kind of expert guide to help you decide through the types, and answer your questions, even if technical (say, for a stereo, asking signal-to-noise ratio, etc.) and get an answer. Theoreticaly, but in reality, it was catch as catch can, some knew, many didn't or EVEN WORSE...bullshitted. You know, where you ask a technical question "is this capable of MIDI out also?" and they hesitate, look a little frantic, then calm down and say "um...yeah......yeah it is" and you KNOW they just don't know.

    But nowdays you can go read (often) lots of user reviews, technical specs, contact the manufacturer by email, ask and research to where, when you get the thingy, you know it inside out almost, have read the manual, etc.

    No store is going to give you that much info as you can get on the net, so by comparison, you percieve "knowledge has gone down" in stores. It's really the same as always, but you got used to MORE.
  • HelenaMontana · 12 months ago
    I use Amazon extensively, in part because of physical constraints--no car and a gimpy knee that makes it painful to go out and shop. They ARE massively convenient, although these days they don't necessarily have the best deals--sometimes I can find things cheaper at Costco or Walmart. But I am an Amazon Prime member, so frequently the free shipping compensates for slightly higher cost. You can buy just about anything from or through Amazon, and my experiences with them have been mostly good, with a couple of notable exceptions. They're a godsend to me at Christmas, since I can shop for everybody from one source with free shipping.
  • Bush Bites · 12 months ago
    Pick Costco over Walmart.

    They treat their employees better and they give to Democrats.

    Shopping at Walmart is like handing money over to Mitch McConnell and John Boehner.
  • Jeremy Lassen · 12 months ago
    The reason to shop local is simple. Money spent in your local community tends to STAY in your local community. By a very significant margin. ["The researchers found that $100 spent at Borders would circulate $13 in the Austin economy, while the same $100 spent at the two local bookstores would circulate $45." --http://www.sfgate.com/cgi-bin/article.cgi?file=/chronicle/archive/2007/05/16/EDGKOP3E851.DTL ] Local business use local sourcing for the back end of their business.... contractors, drywall-ers, cabinet makers, sign makers. Office supply purchases. etc. All of those locally sourced labor and goods again equals money that stays in your local community.

    If you don't give a shit about the local economy, then this is not something you have to worry about. If you do, its a good idea to look at and balance the benefits of keeping money and jobs in one's local economy vs "it's cheaper". It's not a case of NEVER use Amazon, or never go for the cheapest. But I personally try and find it at a locally owned business.

    By way of comparison, I in fact DO spend more money at businesses who have buisness practices that I want to support. To use your example, I do give American Appearl A couple thousand dollars every year, and I do it because they pay a living wage to their workers. I pay more for clothing made in America by Union labor for both personal needs and for my businesses promotional expenses. I pay more for this because I find a living wage union job is something I as a consumer want to support.

    I refuse to shop at Wal-Mart due to their history of union busting, even though in many cases it may be cheaper at Wal-Mart.

    I refuse to stay in hotels that are having labor disputes, if at all possible, and I only shop in grocery stores that are union shops. I do all this because I value the role of labor unions in the workplace and want to support workers who have fought for a living wage and collective bargaining. And I pay more for doing so.

    You may or may not have that level of commitment to your local contractors, janitors and other support personal who work and are supported by your local business, but I do, and I sometimes do pay more to shop locally. But I do so content in the knowledge that my dollars are not being shipped out of my very expensive to live in community, to some red state that gave Amazon a massive tax break and subsidy to have their warehouse in their state – a subsidy that gives Amazon the ability to give those discounts, and a subsidy that is most likely taking funding away from said states schools and social services.

    I gladly pay a few cents-to-dollars more if it means that my community will have a solid job and economic base. Se the link above to the sfgate article, which sites some pretty solid research into the economic effects of buying locally.

    Further, It is very unlikely that my dollars spent in my local community are going to support things like Prop 8 -- even second or third hand. Can you say the same about the supply chain of that purveyor of stuff at discount prices?

    How many shipment centers does Amazon have in Utah? Just asking...
  • Older_Wiser · 12 months ago
    Small local businesses? They pay taxes in the local economy which benefit locals in the tax base; they're friendly and knowledgeable about their products and the social benefit (the goodwill, etc. cannot be underestimated); the money stays in the local economy, at least most of the time--unless they shop online exclusively, which I doubt); it employs local people who also circulate their income in the local community, much of it in the form of rent, purchasing, taxes, etc. and the local taxes fund schools, roads, law enforcement and other institutions of local life.

    I can remember when "goodwill" was a considered added value to a business being sold. Now with corporate-think, it's just another bottom line item that can be scrapped since "efficiency" is more valued. Efficiency tends over time to become the dehumanizing aspect of any business. After all, we're human beings, not robots.

    I don't buy online or by mail, either, or from TV' actually, I'm not much of a consumer of new products at all since I'm more of a recycler in respect to the planet. I like to compare quality, see what I'm buying, etc. when I do purchase something new. As for books, tapes, etc., I can't pay $30 for a book; most I buy second hand and I tend to keep them a long time. People have become so busy they really don't take time to "browse" and make good decisions about purchases which can be fatal to your wallet if you're not careful. The internet for me is about information, not purchasing power.

    Anyone who think the real "agora" is dead is delusional. As long as we're social creatures, we'll have it. It's sad that the trend is toward the anonymous, bland shopping experience many have become used to.
  • Older_Wiser · 12 months ago
    Related to this, a local camera store, active in one of my old neighborhoods in Charlotte, is going out of business after 50 years ("we can't keep up in the digital age"). The current owner, in his late 50s, had worked there since he was a kid and learned the business. How many kids have that opportunity these days?

    Most get an MBA and wind up on Wall St. and we see what happened there...
  • Corky · 12 months ago
    John,

    It's the fact that "buying locally" keeps money in the community, allowing members of the community to spend in their own neighborhood. That keeps other jobs in the area, increasing the likelihood that the tax base will remain strong. More folks will be attracted to neighborhoods that have good services, and will buy homes. Tax base stays healthy. Schools and hospitals are funded. Roads are repaired. Libraries stay open. Police and Fire Departments are staffed and have what they need to keep the community safe.

    Amazon is great for price, but nothing beats knowing that your discretionary dollars are helping to keep your own community healthy and vital. Think of it as a very selfish voluntary "tax." I support my local stores as often as I can, because it benefits ME.
  • El Tiburon · 12 months ago
    Yeah, who gives a flip about local business and those local people? Screw them all to hell.

    It's ALL about the money. So...I'm going back to Wal-Mart. I'm never going back to my local bookstore (oh noes!!! I have to pay $3.00 more - the agaony!!)

    You know, liking Amazon is fine. But that doesn't mean you have to be such a douchebag when it comes to supporting your local businesses. Sure, the era of the local electronic dealer is probably gone; heck, I don't even know if there is one here in Austin.

    But still, it's your totally flippant regard for local businesses that is like totally not PC for us liberal lefties here on the left.

    Come on dude, get with it.
  • ShirleyGoodnessanMercy · 12 months ago
    What is the actual benefit in having a local store that could sell me the same thing as Amazon?

    The main benefit is that poor people with no access to a computer and elderly or young people with no understanding of how to order things online can not get books any way other than by going to a store.

    I love Amazon and sing its praises a thousand times a day. I order from them constantly, though I still try to patronize my local gay bookstore since a gay bookstore provides a safe space and a huge beacon of hope for gay kids whose parents have their computers fixed so that they will never see the word "gay" on their computers and who have their TV's fixed so the kids can't even watch "Ellen" or "Will and Grace," and there are MANY such parents right here in progressive Washington DC.
  • caphillprof · 12 months ago
    It's somewhat like supporting gay businesses in order to support, or reinforce, or even create, a gay community. I once worked for a Jewish law firm that always took their clients to Jewish restaurants.

    The issue lurking here is what are "local" communities. In rural areas, local communities are lifelines. You might want to pay more to a local business so that their goods and services will be there in an emergency. It's sort of a form of insurance or the taxes you pay for the rescue squad.

    However as one gets closer to urban areas the local identity falters. Fewer will pay more money to support the local joe when they can get a product/service cheaper a few subway stops away or a short drive across the river.
  • Annette · 12 months ago
    I grew up in a rural area. My father bought everything from a locally-owned service station -- gas, tires, washer fluid, you-name-it -- even though it was cheaper at the Sohio station out by the highway. He told me that no one would drive from New York City to pull him out of a ditch in a blizzard. (Except that Sohio was headquartered in Cleveland and mostly owned by a corporation based in London, but Dad never allows facts to get in the way of a good moral.)
    Of course, he eventually had a falling-out with the owner of the service station and never bought a drop of gas from him again. Then it was perfectly ok to buy the cheapest gas at the Sohio by the highway.
  • Emily · 12 months ago
    I don't have a car, so without local businesses I'd be sunk.
  • Bill · 12 months ago
    John, How's that foot taste.?
  • timncguy · 12 months ago
    "But why not just stop by your local store once a week and hand them a fifty dollar bill"

    The more I think about this it seems to be a rather strange question to be asked by someone who relies on his own "small online community" to support his ability to keep his "small online community" going by either clicking through his advertising base or by directly donating money.
  • Yale Haderrity · 12 months ago
    SERIOUSLY. John gets dumber and more vapid by the day.

    Let me spell it out for you : Supporting local businesses is an investment in your local economy, and in the ability of the people in your community to support themselves, rather than the only source of income be from large corporations who by sheer size will always have more lobbying power than the individual.

    Love your "it's all about me" attitude. How about if I say that I have no problem with Rick Warren giving the inauguration speech, since I'm straight and married and it doesn't really affect me?
  • cracked · 12 months ago
    John,
    This post is right up there with your "Bomb Iran now!" post.

    Luckily for me, your posts and interests rarely show this much shallowness.
  • cracked · 12 months ago
    PS: Amazon does now act as a conduit for a lot of other small and medium sized businesses selling everything from books to television locks for parents.
  • bob · 12 months ago
    Substitute "WalMart" for "Amazon" and see if it sounds familiar.
  • ChristianLibrul · 12 months ago
    Amazon will never get another penny from me after they allowed that disgusting "Obama terrorist mask" to be advertised right before Halloween. I wrote them and told them that, and to remove me from their database. They whined and snivvled, and I had to write them twice more before they believed me. People should do the same and tell them why.
  • RevDrBillyBob · 12 months ago
    Buy books from www.powells.com or www.betterworldbooks.com ....
  • RobertSanDimas · 12 months ago
    We use Amazon often. It does save gas. But here's something else. To all readers (and that includes probably 99.99% of you), check out http://www.bookins.com/index.php. It's a book exchange website. It actually is a "green" enterprise because you trade books you are willing to part with for those you want, for one LOW price, including postage. You don't even have to go to the post office. They email you the postage to tape to the package. We love it. Haven't had a single complaint. It's more personal than you may think. A few months ago, before going to Europe, I ordered a travel book. The sender sent a personal note with it with a few suggestions. One, unfortunately, was "Take lots of money!" Check it out.
  • Biggus Diggus · 12 months ago
    I'll take Amazon over Best Buy any day. Nobody trying to sell me a bullsh!t extra warranty. Amazon's website lists all the facts about the product and plenty of reviews and makes me feel I'm making a much more informed decision than the hacks at Best Buy. I buy all my electronics at Amazon. However, when it comes to books, I enjoy a great local indie bookstore shopping experience and it's something for which I'm will to pay a little more -- kind of like how a beer at a bar is more expensive than a beer you bought as part of a sixpack from the supermarket, but you just want the ambience of the bar. Amazon is rock solid.
  • KLG · 12 months ago
    John,

    Read this shorter version of 'The Idea of a Local Economy' by Wendell Berry:
    http://www.orionmagazine.org/index.php/articles...

    From WB:

    "Perhaps one also begins to see the difference between a small local business that must share the fate of the local community and a large absentee corporation that is set up to escape the fate of the local community by ruining the local community.

    "So far as I can see, the idea of a local economy rests upon only two principles: neighborhood and subsistence. In a viable neighborhood, neighbors ask themselves what they can do or provide for one another, and they find answers that they and their place can afford. This, and nothing else, is the practice of neighborhood. This practice must be, in part, charitable, but it must also be economic, and the economic part must be equitable; there is a significant charity in just prices."

    And I might add: among other things, a local merchant is going to be less inclined to lie, cheat, and steal from his neighbors. If he wants to stay in business, that is. And then we might paraphrase the late, great Ed Abbey: "International Syn-Fuels: Headquarters in Brussels, Paris, London, New York. Hindquarters spread all over the rest of the earth."
  • HarpoSnarx · 12 months ago
    I was a bit torn about this. On one hand I loved Amazon because I could get any book not available locally and faster. With books, price was wasn't a major factor - oh those days are past.

    Four years ago, I read - probably here! - that Amazon gave large amounts of cash toward the Chimp's (re)election and THAT did it for me. I've vastly reduced the amount of business I gave them and told them why.

    I transferred my book buying to Barnes & Noble who's megastores had a lot of good titles. Against my resistance, I even bought that damn discount which gave me the illusion of savings.

    Occasionally I dip my toe back to Amazon but my dislike of them has grown especially in light of the article below about their working conditions:

    http://blog.seattlepi.nwsource.com/amazon/archi...

    Granted it's not here but it indicates Amazon's values are fracked. I will no longer reward bad corporate behavior with my business.

    As for the local business over chain stores, I'd rather go local if they put their best foot forward. I do think that the Gooper Depression will force a massive change in our shopping habits.

    It's always survival of the fittest isn't it?
  • lawnorder · 12 months ago
    Local stores supposedly rely less on transportation, so you save OIL and decrease pollution and also make your neighborhood more self sufficient and independednt. A good thing if oil prices rise again and shipping books across the country becomes too costly. Because WHEN (not if, just a matter of when) it does becomes too costly to ship goods to your neighborhood, you will want a neighborhood that has stuff for you to buy and survive.

    Dunno about books, but for groceries, produce, fruits and vegetables you definitely want local stores and local farmers.
  • Alexis · 12 months ago
    Books. I don't browse novels on the internet. I go to stores and peruse the tables. I also tend to buy there more often than not. Half the time I want a book, I want it immediately. I also like covers, cover art, bookcases, libraries, and passing books to friends when I'm done. I have no problem with the demise of the independent bookstore, to tell you the truth. I've found major differences between different locations of the big box stores that satisfy my need for "variety" and "the personal touch". But I still need Borders and B&N.

    Plus, Amazon doesn't actually publish it's financial data, so we have to view them with a bit of skepticism.
  • Sincere Williams · 12 months ago
    Yay John!! I get so sick of this PC BS that the left (of which I'm a proud part...with exceptions) always spews on this regard. Mabey some day I'll win the lottery and can begin giving a sh!t about how the businesses in my area are doing. Until then, I'll buy from the cheapest - period. If you want to be all tree-hugger about it, what about the savings on gas from ordering online? I never cease to be amazed at the weird lack of thinking on subjects such as this. My favorite is: downloading music is taking food off the musicians table. Oh Really? How much does the artist (or the record label for that matter) make when I order a used copy from Amazon? ZERO. How much does the artist/label make when I buy a used copy from my local crunchy granola mom&pop used CD store? ZERO. Precisely the same amount as when I down load the album from my favorite mom&pop music blog.
  • mrwaturi · 12 months ago
    I have the benefit, as a Seattlite, of being able to shop Amazon AND support a local business. Yay synergy!
  • michael_carr · 12 months ago
    Then Mr. Aravosis should just order everything else from Walmart, and continue corporate consolidation that either and/or continues shipping jobs offshore, or merely eliminating them here domestically.

    By the way, I actually supported a local bookstore in New York City over the holidays, with prices that were comparable, if not better than Amazon. At the risk of sounding oh-so "un-PC" (that tired, dated and irksome phrase), I actually like to see storefronts in neighborhoods populated with people rather than look at empty storefronts with graffiti and everyone running past them for their lives as we did in past Republican recessions. Oh, and not to mention also supporting some nameless, faceless warehouse just to the right of some ugly suburban sprawl.

    If you want to support the American corporation (because it's obviously doing so well by you medically speaking and all), go right ahead. But stop denigrating those who would like to support their local, independent businesses. It's not necessary, and its completely offensive.
  • grooft · 12 months ago
    This is an anomalous post from you, John.
    You know why a local dollar spent is more important to you than one spent remotely. The multiplier is much larger with money spent at your local store. So if your goal is to improve the economy spend locally.
    You already are living in the high cost environment. And you are living there for a reason.
    (If you need a refresher, just check the "walk score" web site)
    http://www.walkscore.com/rankings/what-makes-a-...

    Just suck it up and pay the extra bucks to support your local store.
    And have a happy new year!
  • sdv · 12 months ago
    While I am an advocate of supporting my local economy, I also find that many of the arguments break down when it comes to books. Because the product is the exact same product. With food, for instance, there is a significant difference between local food and food shipped from afar. But when it comes to books (or electronics, etc) it is precisely the same product, that has to be shipped from the publisher, etc etc. There is no difference in quality or in transportation issues.
    So when I need a book that I'd otherwise have to order through my local bookstore, I'll often buy it from amazon where I can sometimes get a deal. But, if it's a book that my local bookstore is likely to have, I'll buy it from them. And my reason is that I need a local bookstore. When I know what I want, amazon works fine, but if I'm not sure, I need to be able to browse. I don't find amazon to be useful for browsing. I find so many great books from browsing in my bookstore that I would never in a million years find in Amazon. Their recommendation system is really badly done, and the reader reviews are rarely helpful. And if I want a local store for browsing, I have to support that store, so I make a point to buy my books from them.
  • Matt · 12 months ago
    I'm sure this has probably already been said ... but think about where your money goes. When you buy local you money stays with a local business who employees local residents. That business probably uses a local accountant and a local lawyers, gets coffee from a local coffeeshop and goes to dinner at a local restaurant, etc.

    When you buy from a big company (for example Amazon) you money is sucked from your community and sent to Seattle or wherever by the close of business.